top of page

Terms & Conditions

By using our website and booking with Paw Prints Dog Hotel, you agree to these Terms & Conditions. Please read them carefully before making a booking.

 

1. Acceptance of Terms

By accessing our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

 

2. Website Use

  • You are granted a limited, non-transferable license to access and use our website for lawful purposes.

  • You may not copy, reproduce, or distribute content without written permission.

 

3. Privacy

We are committed to protecting your personal information in compliance with the UK Data Protection Act 2018 and GDPR. Please review our Privacy Policy for more details.

 

4. Booking and Payment

  • Full payment or a deposit is required to secure your booking.

  • Cancellations made at least 30 days in advance are eligible for a full refund.

  • Late payments may result in a cancelled reservation.

 

5. Health and Safety Requirements

  • Dogs must be up-to-date on vaccinations (parvovirus, distemper, leptospirosis, bordetella).

  • Proof of vaccinations must be provided 48 hours before check-in.

  • Dogs with aggressive behavior or signs of illness may be refused entry.

 

6. User Responsibilities

You agree to:

  • Provide accurate information during the booking process.

  • Ensure your dog meets our health requirements.

 

7. Fees and Additional Services

  • Fees for additional services, such as grooming, must be paid as specified.

  • Late check-outs may incur additional charges.

 

8. Liability

Paw Prints Dog Hotel is not liable for:

  • Illnesses or injuries resulting from undisclosed conditions or behavioral issues.

  • Loss of personal items, such as toys or blankets.

In case of an emergency, veterinary care will be sought at the owner's expense.

 

9. Content Ownership and Restrictions

All website content is the property of Paw Prints Dog Hotel. You may not reproduce or use our content without permission.

 

10. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. It is your responsibility to review them periodically.

 

11. Governing Law

These Terms & Conditions are governed by Scottish law, and any disputes will be handled in Scottish courts.

 

12. Contact Information

If you have questions or concerns, contact us.

bottom of page